Shipping Policy
🚚 Shipping Zones
We currently offer shipping services to customers within the United States only.
🕒 Processing Times
Orders are typically processed within 1–2 business days after payment confirmation.
During peak seasons or promotional periods, processing times may be slightly extended.
📦 Shipping Methods & Rates
We offer the following shipping options:
Standard Shipping – Estimated delivery time: 2–6 business days
Shipping rates are calculated based on the weight, size, and destination of your order. You can view your shipping cost during checkout.Free Shipping – Occasionally offered on select products or during promotional periods.
Visit our website regularly for current offers and eligibility.
📬 Order Tracking
Once your order has shipped, you will receive a tracking number via email. This number can be used to monitor your shipment’s progress online.
🏠 Delivery
Please ensure someone is available to receive and sign for your scooter upon delivery.
Aventura-X is not responsible for lost or stolen packages that have been marked as delivered by the shipping carrier.
⏳ Shipping Delays
We strive to meet all estimated delivery timelines. However, occasional delays may occur due to:
Weather conditions
Carrier-related issues
National holidays or peak shipping periods
We appreciate your patience and understanding in such cases.